The ASM Accreditation Scheme seeks to raise the standards and quality of services provided by Managing agents (MA) Individuals and Firms and is the result of intensive consultations with stakeholders. The Scheme is supported by the Building & Construction Authority (BCA).
Accreditation will be done at the Individual and Firm levels.
INDIVIDUALS
Individuals practicing or intending to practice as a Managing Agent will be required to undergo a prescribed training course conducted by ASM’s training partners, Singapore Polytechnic, or any appointed by ASM and the BCA Academy.
The training course comprises four modules; one module covering legislation will be conducted by BCA Academy. The remaining three modules totaling 50 hours duration covering Strata Management practice, administration, and building maintenance will be conducted by Singapore Polytechnic.
Notwithstanding exemptions from the prescribed training if any, all Individuals will be required to take two examinations covering its three modules. Individuals passing the examinations will be awarded a Certificate in Strata Property Management (from SP PACE).
Individuals who passed the Legislation module by BCA Academy and who attained the Certificate in Strata Property Management will be deemed to have met the training requirements of an MA Individual, subject to them meeting a minimum of two years of relevant full-time direct work experience pre-or post-training.
ASM on its part will require all Headquarters and Site Staff including Directors, Managers, Executives, and Officers of its member firms, who manage, interact and advise the MCST council members and residents to be trained and pass the prescribed examinations to be certified as an ‘Accredited Strata Manager’.
Required documentation:
Copy of Certificate in Strata Property Management
Copy of BCAA’s certificate for Legislation for Managing Agents
Renewal of the accredited status is subject to:
No valid major complaints on the Accredited Strata Manager as determined by ASM’s Disciplinary Committee, and
Fulfillment of the annual 8-hour CPD requirements.
Accreditation Team:
- Andy Lim
- Andrew Lioe
- Eric Tan
- Tang Chee Charn
- Teo Poh Siang
- Voo Kow Tze
FIRMS
Firms will be classified as Tier 1 and Tier 2 for the purpose of accreditation; the differentiation being in the qualification/s of key management personnel and years of strata management experience as well as the company structure is shown in the table below:
ACCREDITED STRATA FIRM
| Criteria | Tier 1 | Tier 2 |
| 1. Paid Up Capital | Minimum: $100,000 | No minimum set |
| 2. Professional Indemnity Insurance | Minimum: $1,000,000 | Minimum: $500,000 |
| 3. Qualification, Experience, and Standing of Key Management Personnel / Officer (KEO) | ||
|---|---|---|
| 3.1 Academic Qualification | Degree in Estate/Building Management or a Diploma in Estate/Building Management from a recognised institution | Diploma in Estate/Building Management from a recognised institution |
| 3.2 Strata Management Experience | 10 years | 5 years |
| 3.3 Standing | ||
| 3.3 Standing | Must not be: - An un-discharged bankrupt or have entered into a composition or scheme of arrangement with their creditors - Convicted of an offence involving dishonesty or fraud, or any offence under the Building Maintenance Strata Management Act - Have a judgment entered against him / her in civil proceedings that involve a finding of fraud, dishonesty or breach of fiduciary duties. | |
| 4. Professional Conduct | Must Observe ASM Code of Professional Conduct & Ethical Standards | |
| 5. Professional Service | Must adopt ASM Standard Managing Agent Contract & Terms | |
| *To be eligible for consideration as an “Accredited Strata Firm”, the MA firm must meet the prescribed minimum proportion of its defined MA staff trained and certified as an ‘Accredited Strata Manager’ | Minimum Proportion of Staff Trained & Certified as an ‘Accredited Strata Manager’ | |
| 2021 | 30% | |
| 2022 | 50% | |
| 2023 | 70% | |
The accreditation of Strata firms will be done in two stages:
STAGE 1
The firm needs to submit the following information in a standard format:
• Paid up capital
• Professional Indemnity Insurance taken
• Qualifications and experience of its key management personnel/officer
• Number of defined MA staff and proportion (%) of them trained and certified as an ‘Accredited Strata Manager’*
• Track record of projects over the last three years.
ASM will review the information sent and decide on the Tier of Firm which the applicant will be eligible to be accredited under.
An invitation will then be extended to one key management personnel and one staff to attend a Stage 2 interview conducted by the Accreditation Panel.
STAGE 2
The estimated 1.5 hour structured interview will seek to establish the firm’s:
• Knowledge of the functions and scope of strata property management functions
• Awareness of recent changes in Strata Management legislations and market
• Communication skills, professional integrity and objectivity.
Upon satisfactory performance in the interview by the two representatives, the firm is deemed to have met the 'Accredited Strata Firm' Tier 1 or 2 requirements.
Required documentation:
The following information on the firm needs to be submitted in a standard format:
Paid up capital – ACRA Biz Profile
Professional Indemnity Insurance policy (showing policy no., Name of insurer, period of cover, limit of liability)
Qualifications and experience of its key management personnel/officer
Number of defined MA staff and proportion (%) of them trained and certified as an ‘Accredited Strata Manager’*
Details of Accredited Strata Manager
List of projects currently managed
Accreditation Panel
The Accreditation Panel will comprise of three members, one from ASM and two independent practitioners of familiar with Strata Management. They will serve a term of three years from the time of appointment.
Accreditation Panel members for the term October 2022 to June 2024 are:
Mr. Chan Kok Hong (Chairman) / Alternate Mr. Teo Poh Siang, President (ASM)
Mr. Michael Tan, Consultant
Ms. Liew Siang Ling, Lecturer, Singapore Polytechnic
The Accreditation Panel will oversee and operationalize the Accreditation scheme and will convene a required
meetings to address appeals from Individuals and Firms seeking accreditation or renewal of the accreditation.
Education Committee
The Education Committee comprises three members, one from ASM and two independent practitioners
familiar with educational delivery and standards. They will serve a term of three years from the time of
appointment.
Education Committee members for the term October 2022 to June 2024 are:
Mr. Andrew Lioe (Chairman) / Alternate Mr. Andy Lim, Treasurer (ASM)
Mr. Ken Chew, Head (Corporate Training & Industry Development) Real Estate & Construction Academy
Mr. Joel Lim Junwei, Executive Director, International Management & Sports College
Role of Committee
The Education Committee shall review the training curriculum and programs of ASM's training partner/s. It will also be responsible for administering an appeal against an examination mark/s of any certifiable training conducted by ASM’s training partner/s.
Appeal Procedure for Examination Results
Trainees who wish to appeal any examination results may send a written request for review of their result to ASM’s training partner concerned accompanied by a payment of a $50 administration fee within one (1) week after the release of their examination result.
A meeting of the Education Committee will be convened to address the appeal.
The Educational Committee will ensure that its members are not conflicted in carrying out their duties. An Education Committee member will not partake in any Appeal meeting convened should he/she be related in any way to the Appellant.
The Committee will carry out the following actions:
Ascertain that marks have been correctly added
Review the marking to ascertain whether marks were fairly awarded
Initiate a re-marking should it be ascertained that marks were not fairly awarded
Grant a new mark if agreed by unanimous consent of the Committee.
Trainees will be informed of the outcome within four weeks from the receipt of the request to review. The decision taken by the Education Committee is final and no further appeal will be allowed.
Disciplinary Procedure
The Committee shall convene a meeting on receipt of a written complying complaint from any of the following parties:
A Management Corporation (MC), whose written complaint needs to be signed by its Secretary or any other Council member authorized to act on behalf of the MC
A Subsidiary Proprietor, whose written complaint needs to be endorsed by the Secretary of the MC or any other Council member authorized to act on behalf of the MC
An Accredited Managing Agent (MA) firm, whose written complaint needs to be endorsed by a Director or Partner of the firm or any other officer, authorized to act on behalf of the firm.
The Disciplinary Committee will ensure that its members are not conflicted in carrying out their duties. A Disciplinary Committee Member will not partake in any Disciplinary meeting should he/she be related in any way to the Complainant or Complainee.
The Disciplinary Committee after due investigation and on finding the complaint to be valid will issue written advice to ASM’s Executive Committee/Board to take action against the Complainee. This could range from a reprimand to suspension of membership to expelling the member from the Association.
A Complainee aggrieved by the Board’s decision may appeal to an Appeal Board within one month of the Board’s decision. The Appeals Board will comprise three members of ASM’s Executive Committee/Board; they shall not have participated in the Disciplinary Committee which reviewed the case. The Board of Appeal can uphold or rescind the decision of the Disciplinary Board or modify the penalty against the Complainee.
The decision taken by the Appeal Board is final and no further appeal will be allowed. ASM will be entitled to publish the actions taken by the Executive Committee/Board with details of the reasons for the penalty imposed.
The Disciplinary Committee comprises three members, one from ASM and two independent external practitioners familiar with disciplinary proceedings. They will serve a term of three years from the time of appointment.
Discipline Committee members for the term October 2022 to June 2024 are:
Mr. Tang Chee Charn (Chairman) / Alternate Mr. Eric Tan, Vice President (ASM)
Mr. Lim Tat, Aequitas Law LLP
Mr. Kevin Kwek, Kennedys Legal Solutions.
Fees Payable
Accreditation Fee for Accreditation Strata Firm
| Category | Member | Non-member |
|---|---|---|
| Tier 1 | $1,800 | $2,100 |
| Tier 2 | $1,000 | $1,200 |
Accreditation Fee for Accreditation Strata Manager
| Category | Amount payable | |
|---|---|---|
| Member | $150 | Accreditation fee of $150 for the initial 3 years will be waived if a Member make advance membership fee of $300 for 3 years upon acceptance of accreditation. |
| Non-member | $450 | Accreditation fee for the initial 3 years of $450 and Member Entry Fee of $100 will be waived if Accredited Strata Manager joins ASM as member at a special membership fee of $300 for 3 years. |
*All fees are exclusive of 8% GST. Fees are subject to review and change without prior notice.
The following modes of payment are accepted:
Bank transfer [Account name: Association of Strata Managers
Bank name: Oversea-Chinese Banking Corporation (Bank code: 7339)
Account number: 647856541001]
PayNow to UEN: T13SS0131F
** No payment is to be made till further notification. The Secretariat will send an invoice to all applicants when the requirements are met and the documents are all in order.